University of Technology
Diploma in Contact Centre Management
Tshwane University of Technology · Management Sciences
Pretoria, Gauteng
Minimum APS
Varies by programme. Check prospectus.
Duration
3 years
Faculty
Management Sciences
How to apply
Applications close on 30 September 2026.
Programme-specific deadlines
General: 30 September 2026 (Early closing 15 June / 31 July 2026 for selection)
Some programmes close earlier than the general window. Always verify with the institution.
Subject requirements
Always verify requirements with the institution before applying — they can change between admission cycles.
About this course
Prepares students for management roles in customer contact centres, covering operations, training, and performance metrics.
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